Information you provide
We collect information you choose to submit through provider applications, correction requests, and contact forms. This may include your name, work email, phone number, organization details, and the contents of your message.
Information collected automatically
Our hosting and security providers may process basic technical information such as IP address, browser type, requested pages, timestamps, and security events. If analytics are added, this policy will be updated to describe them.
How we use information
- Review and verify provider listings and corrections
- Respond to questions and protect the directory from misuse
- Operate, troubleshoot, and improve the website
- Comply with legal obligations and enforce our terms
Health information
TreatmentLane is not a treatment provider and this website is not designed to receive medical records or confidential treatment information. Please do not submit diagnoses, insurance identifiers, treatment records, or other sensitive health information through our forms.
Service providers
We may use vendors for website hosting, database storage, security, email, and related operations. They process information on our behalf under their own contractual and legal obligations. We do not sell personal information.
Retention and security
We retain submissions as reasonably necessary for review, recordkeeping, safety, and legal purposes. We use reasonable safeguards, but no internet service can guarantee absolute security.
Your choices
You may ask about, correct, or request deletion of personal information you submitted, subject to legal and operational exceptions. Email hello@treatmentlane.com or use the contact form.
Children
The site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy as the service changes. The date at the top shows the latest revision.